Free shipping over $15 📦

FAQs

 

Do you ship worldwide?

Yes.

 

Are my payments secure?

Yes.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We don't even have access to your payment details. All payments are processed by a third party authorized payment processor.

They use the latest generation encryption protocols and safety measures that only the top scientists and mathematicians even understand.

 

How can I Track My Order?

Go to the "Track My Order" page, link located at the top of this page.

Enter your complete order number and the email you used to complete our order, and there you can view updates on the order status and estimated delivery dates.

Please note these dates are only estimates and your order may arrive before or after the range stated.

 

I ordered multiple items, but I only received one or some. Where is the rest of my order?

For orders containing multiple items, we may ship items separately, as soon as we can process each, at an extra cost to us, so that you can receive each item as soon as possible!

This means your full order may arrive in separate shipments.

 

Can I return or exchange an item?

Our refund policy is available at the link at the bottom of this page.

 

How long does shipping take?

Due to high order volume, most orders will arrive within 2-3 weeks after processing.

Some orders may take up to 6 or 7 weeks to arrive due to logistics issues, customs holds, and extremely high order volume.

We may send orders of multiple items separately to ensure you get each item as fast as possible.

 

How much does shipping cost?

Some of our items are offered with free shipping. Our free items include a shipping fee so we can get them to you.

Shipping is calculated based on the amount and type of items in your cart. 

 

Where can I contact support?

 

Please message us through our Facebook page.

 

Where is your headquarters based?

We run management out of Miami, Florida.